Each enterprise is seeking to develop, however how they accomplish that, and differentiate themselves towards rivals, is dependent upon the journey that they create for his or her clients. Whereas there is no such thing as a good or dangerous, there definitely is best and greatest. With the newly launched Lifecycle Follow Journey, we’ll show you how to obtain the latter!
For Cisco companions who wish to turn into a greater model of themself, construct and optimize their observe, and earn increased buyer loyalty, Cisco has the Cisco Lifecycle Mannequin. This mannequin is predicated on the business customary Land, Undertake, Broaden, Renew (LAER) method. It goes a layer deeper although and particulars the 15 distinctive touchpoints all through the client lifecycle. It’s thoughtfully designed to drive clients to enterprise outcomes sooner. Every stage all through the journey comes with numerous instruments, applications, and processes to drive buyer success. On the core of this mannequin are the individuals concerned that maintain distinct roles and obligations to maneuver the client from stage 1: Want, to Use, all the best way to the ultimate phases of Renew by way of Speed up into the subsequent alternative.
To chop by way of complexity and cut back time spent to seek out the knowledge you want, we’ve got launched the Lifecycle Follow Journey on Cisco Associate Journeys. At Cisco Associate Summit we introduced the supply of this new end-to-end digital expertise that allows and equips Cisco companions all through their Lifecycle transformation.
See it as your ‘Begin Right here’ to turn into higher and extra worthwhile in what you are promoting transformation. Inside the 10 modules, you may be guided by way of Cisco instruments, portfolio choices, sources, and processes to equip you with the precise information to attain outcomes sooner. Taking this journey will assist acquire important info to:
Perceive the Cisco Lifecycle Mannequin and baseline your Follow Maturity with Associate Expertise Platform (PXP).- Construct your buyer segmentation technique, and put the precise individuals, processes, and instruments in place.
- Present added worth to clients by positioning the precise companies.
- Maximize profitability by figuring out and seizing upsell, cross-sell and renewal alternatives.
Are you able to turn into higher, and even the very best? Leverage the Lifecycle Follow Journey, it’s free and accessible to all Cisco Companions on Cisco Associate Journeys. This journey is for all companions that wish to construct their observe, whether or not you’re firstly of your transformation, or a CX Specialised accomplice that’s in search of methods to optimize and improve your observe. You’ll be able to hop between the modules, entry the knowledge that’s related to the stage that you’re in, and are available again to it at any time.
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