Robert Triggs / Android Authority
TL;DR
- Should you’re having Pixel telephone issues, in search of assistance on Reddit is likely to be a good suggestion.
- The official Google help account, u/PixelCommunity, is far more energetic on numerous Pixel-related subreddits.
- This is likely to be a sooner and extra environment friendly technique to get assist in comparison with different means.
Pixel smartphones are infamous for having a ton of issues. We’re uncertain if it’s an absence of high quality management, poor designs, or what, however we see extra complaints about Pixels than another smartphone household. To make issues worse, Google’s help strategies for Pixels haven’t been nice, both.
Nonetheless, the corporate has made vital strides just lately. Seven months in the past, the official Reddit help account — u/PixelCommunity — introduced its intentions to be extra energetic in serving to Redditors repair Pixel issues (h/t 9to5Google). After a gradual begin, the profile now posts help throughout a number of Pixel-related subreddits nearly hourly.
This implies in case you are having issues along with your Pixel gear, you must in all probability begin with Reddit. Likelihood is good you have already got an account anyway, and your telephone will warn you if you get a response.
After all, lots of the responses we see from u/PixelCommunity are fairly commonplace, comparable to directing you to a particular help web page or doing the ol’ “Have you ever up to date just lately?” question. Different occasions, although, the responses are fairly in-depth and useful and possibly written by a human.
If you’re having Pixel issues, you don’t must go to Reddit, although. The official help boards are nonetheless open, and Google One subscribers may even contact Google instantly by way of the cellular app. However frequent Redditors can follow what they know now that Google has adopted by way of on its promise to be extra current there.