11 C
London
Sunday, September 15, 2024

TikTok not working? Here is the best way to repair it (Up to date: Recent outage)


Tik Tok stock photo 5

Edgar Cervantes / Android Authority

Replace: January 15, 2024 (12:43 AM ET): It appears TikTok is experiencing points proper now. Stories on DownDetector recommend the platform shouldn’t be loading for a lot of customers. Individuals are additionally unable to put up or seek for something on the app. Stories concerning the outage are additionally popping up throughout X (previously Twitter).


Authentic article: From app crashes to video add errors, TikTok points could be irritating once they interrupt the enjoyable. In case you are experiencing issues with the TikTok app, strive these troubleshooting steps to resolve the problem. Right here’s the best way to repair TikTok when it’s not working so you will get again to having fun with the app.

QUICK ANSWER

If TikTok shouldn’t be working, strive restarting the app, checking for updates, testing your web connection, or clearing the app information and cache. In case you are nonetheless having issues, contact TikTok help for help.


JUMP TO KEY SECTIONS

Editor’s word: We used a Google Pixel 7 working Android 14 and an Apple iPhone 12 Mini working iOS 17.1. Some steps and menus could look totally different relying in your machine and software program model.

Is your web down?

The very first thing to strive is to test your web connection. A weak Wi-Fi sign is usually the perpetrator, so you should use considered one of our really helpful apps to run a velocity take a look at to assist diagnose the issue. You can too strive switching from Wi-Fi to cellular information to see whether or not or not the problem is said to connectivity.

Should you discover that switching to cellular information helps, the issue is perhaps your house community. A fast repair that works fairly often is making an attempt to restart the Wi-Fi router. Some have a reset button, and you might even be capable of use an app to restart your router. Should you don’t have these choices, unplugging the router, ready for a few minute, and plugging it again in will do the trick.

Additionally, for those who’re utilizing cellular information, it is best to test in case your cellular information is turned on.

How one can allow cellular information on Android:

  1. Launch the Settings app.
  2. Go into Community & web.
  3. Choose SIMs.
  4. Faucet in your fundamental SIM.
  5. Toggle on Cell information.
  6. You can too activate Roaming. Simply take into account this may occasionally incur further costs. Test your plan.

How one can activate mobile information on iPhone:

  1. Launch the Settings app.
  2. Go into Mobile.
  3. Toggle on Mobile Information.
  4. You can too go into Mobile Information Choices or SIMs to activate Information Roaming. Once more, this may occasionally incur further costs.

Test if TikTok is down

The opposite motive why TikTok won’t be working is that the service is perhaps down. In that case, it’s not simply you who’s experiencing issues. We advocate visiting DownDetector, which supplies 24-hour volumetric information on probably the most reported points.

You can too see a map of reside outages in your space and observe progress updates for when TikTok is again up and working. Sadly, all you are able to do if TikTok is down is wait. Within the meantime, you might simply have enjoyable with different apps.

Restart the app

Generally, closing the app and beginning it up once more is all it takes to resolve the problem. Don’t simply hit the house button in your cellphone; shut the app solely earlier than relaunching it.

How one can drive shut an Android app:

  1. Launch the Settings app.
  2. Go into Apps.
  3. Choose See all apps.
  4. Discover and choose TikTok.
  5. Hit Pressure cease.
  6. Faucet OK to substantiate the motion.

How one can shut an iPhone app:

  1. Slide your finger up from the underside fringe of the display, then maintain for a pair or few seconds.
  2. The app switcher or overview display will present up.
  3. Discover TikTok and slide it up, away from the display.

Restart your machine

Oh, the great ol’ reboot. It has been fixing frequent points because the daybreak of recent tech. It continues to be a really profitable troubleshooting tip, so give it a strive.

How one can restart an Android cellphone:

  1. Concurrently press the facet and quantity up buttons.
  2. Choose Restart.
  3. Wait a minute or two.

How one can restart an iPhone:

  1. Concurrently press and maintain the facet and both of the quantity buttons.
  2. After a couple of seconds, the facility menu will seem.
  3. Use the slide to energy off slider to show off the cellphone.
  4. When the cellphone is off, press and maintain the facet button till the Apple emblem reveals up on the display.

Be aware: Apple doesn’t permit taking screenshots of the iOS energy menu.

Test for updates

All the time guarantee you’re working the newest model of the app to have the newest software program. In any other case, TikTok might not be working accurately.

How one can replace Android apps:

  1. Launch the Google Play Retailer.
  2. Faucet in your profile icon, within the top-right nook.
  3. Choose Handle apps & machine.
  4. Hit Updates out there.
  5. Search for TikTok within the checklist of accessible updates. Hit Replace subsequent to it.
  6. Alternatively, you may replace all apps by tapping on Replace all.

How one can replace iPhone apps:

  1. Launch the Apple App Retailer.
  2. Faucet on the profile icon within the top-right nook.
  3. Scroll all the way down to Upcoming Computerized Updates.
  4. Test if TikTok has an out there replace. In that case, faucet on Replace subsequent to it.
  5. Alternatively, you may replace all apps by tapping on Replace All.

Clear app information

Clearing your app information and cache will typically resolve any points with lagging, freezing, or app crashes. It may well additionally release cupboard space. By the best way, this methodology is equivalent on each Android and iOS.

How one can clear cache on TikTok cellular app:

  1. Launch the TikTok app.
  2. Faucet on the Profile tab.
  3. Choose the three-line menu button within the top-right nook.
  4. Hit Settings and privateness.
  5. Scroll to the Cache & Mobile part. Choose Release area.
  6. Faucet on Clear, subsequent to the Cache part.
  7. Hit Clear to substantiate the motion.
  8. You can too hit Clear within the Downloads part.

FAQs

Faucet Profile within the backside proper, then faucets the three-line icon within the high proper. Faucet Settings and Privateness and scroll down to pick Report an issue. Select a subject and observe the steps to report the problem.

If the steered steps don’t repair your downside, you may choose No to the query “Is your downside resolved?” and click on Nonetheless have an issue with the intention to contact buyer help with additional particulars.

If TikTok stops working, you may strive restarting your machine, checking your web connection, updating the app, clearing your cache, or uninstalling and reinstalling the app. See our information for extra info.

Resetting TikTok can imply various things, however right here’s a common guideline:

  • Clear cache: You’ll be able to clear TikTok’s cache within the app’s settings. Go to Profile > Settings (three dots within the high proper nook) > Cache & mobile information > then faucet on Clear subsequent to Cache.
  • Reset account: Should you’re trying to begin contemporary together with your TikTok account, the easiest way can be to delete your account and create a brand new one. Needless to say deleting your account will completely erase all of your content material, followers, and settings.



Latest news
Related news

LEAVE A REPLY

Please enter your comment!
Please enter your name here