In an inner memo shared with Apple Licensed Service Suppliers this week, Apple mentioned it’s “conscious of” and “investigating” a touch-related concern affecting some Apple Watch Collection 9 and Apple Watch Extremely 2 shows.

apple watch series 9 display
“Some prospects could report their Apple Watch Collection 9 or Apple Watch Extremely 2 is experiencing false touches on their show,” reads Apple’s memo, obtained by MacRumors. Apple mentioned some prospects could describe the problem as “ghost” touches.

The difficulty could trigger the display screen on affected Apple Watch fashions to “soar erratically” or exhibit different surprising conduct, with none person interplay, based on Apple. The memo mentioned the problem also can end in an Apple Watch beginning a cellphone name unintentionally, and forestall customers from coming into the gadget’s passcode.

Apple recommends that prospects preserve their Apple Watch’s software program updated, suggesting that the corporate is hopeful will probably be in a position to tackle the problem in a future watchOS replace. Apple didn’t say how widespread the problem is, or present a timeframe for a possible repair. It’s unclear if faulty {hardware} is a contributing issue.

Apple has instructed technicians to not restore affected Apple Watch fashions whereas it investigates. Within the meantime, technicians are advised to ask prospects who’re experiencing this concern to drive restart their Apple Watch by holding down the Digital Crown and the aspect button on the similar time for not less than 10 seconds, till the Apple emblem seems.

Apple Watch Collection 9 and Apple Watch Extremely 2 fashions had been launched in September 2023.

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