One in every of my favourite issues I get to do in my position at Cisco is speak about our superb clients. In truth, I normally get the glory of writing the weblog about our CX Buyer Hero Award Winners at occasions like Cisco Stay 2023 a number of weeks again.
With the ability to have a good time our clients’ successes is all the time a spotlight at occasions, however buyer innovation, exhausting work, and engagement with Cisco Buyer Expertise (CX) aren’t restricted to only a handful of massive occasions every year. These efforts proceed across the clock, each day of the 12 months.
I even have the glory of main a group of pros who establish clients with superb tales; have interaction with these clients; and publish a wealth of unimaginable CX buyer tales all year long. With that in thoughts, I’m going to share many of those tales with you, between our giant buyer occasions.
First up is a current story from Trident Technical Faculty in South Carolina. As the most important technical faculty within the state, Trident Technical Faculty has practically 12,000 college students enrolled every year. Former pupil, and present CIO of Trident Technical Faculty, MG Mitchum was seeking to present safe, accessible, and modern academic companies. He and his group labored with Cisco Companies to offer a seamless expertise for college students to entry information and study extra successfully.
I can go on about it, because it’s a terrific story, however I can’t inform it any higher than MG Mitchum himself. I encourage you to take a second and listen to what the CIO needed to say about working with the Cisco Companies group.
As you noticed, Trident Technical Faculty wanted to offer a safe community expertise for college students. That they had a restricted set of sources, together with IT workers, and so they nonetheless wanted to deploy new applied sciences with out disrupting service. The CX group was capable of assist Trident Technical Faculty with these challenges, and most significantly, they helped the faculty maximize its funding in Cisco merchandise they already owned. If you need to see the total suite of Cisco options used on this story, you will get extra particulars on our “Securely delivering schooling at Trident Technical Faculty” story web page.
After all, this is only one chosen spotlight from all the good CX buyer tales I get to see often. To discover extra of our buyer tales, please go to our Buyer Tales Index – a catalog of tales highlighting how Cisco companies clients are reworking and innovating to drive impression of their organizations and internationally. I’ll proceed to select a few of these to function alongside the best way.
Extra importantly, in case you are thinking about sharing your personal buyer story, join with us at cxcustomerstories@cisco.com. We’d love to listen to from you. Keep tuned and comply with @CiscoCX on Twitter for extra CX updates.
Don’t have a narrative to inform simply but? Our group can assist you construct it, alongside together with your community.
Share: