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Tuesday, February 20, 2024

Companion Competencies, Credentials Valued as Key Success Metrics by Clients

At Cisco, we delight ourselves on our world-class associate ecosystem, and we go to nice lengths to acknowledge how our companions present worth to clients and help digital transformation. I encourage you to learn this new report from IDC:

Credentials, Proof of Competency Amongst Key Success Metrics for Clients

Whereas every buyer was trying to remedy a novel enterprise want, all three weighed companions’ credentials and proof of competency as key success metrics. Companions’ world attain, time to worth for options, and their means to be an goal advisor to help in decision-making had been all necessary components for purchasers.

Different key success metrics included:

  • Expertise/capabilities validated by Cisco: Cisco specializations and certifications—like CCNA or CCIE—aren’t simply necessary, in addition they present clients with a way of belief and competency within the associate’s employees.
  • Streamlined provide chain/procurement for Cisco merchandise: Specializations are necessary to clients, however so is the power of their associate of option to advocate for themselves and their clients to make sure faster pace of supply.
  • IT employees augmentation/extension: For patrons in smaller markets, the place recruiting and retaining prime IT expertise is a problem, having a trusted associate that understands their enterprise and who could make suggestions primarily based upon that data is invaluable.
  • Broad and deep business and technical data: Companions achieve expertise with an answer throughout many purchasers, giving them invaluable insights.

“Gold standing and certifications are identifiable. These companions know what they’re speaking about, and it reveals the associate’s dedication to Cisco. Selecting a Cisco associate can also be in regards to the intangibles of what that associate can do for me.”
– Cisco Buyer

Holding Cisco Companions to Excessive Requirements

We maintain our companions to excessive requirements with our rigorous specializations, and clients constantly inform us that credentials are a essential consideration when selecting a associate. In truth, all three clients interviewed by IDC cited a associate’s certification and program standing as one of many prime explanation why they selected to work with that associate.

These clients additionally discovered that the companions’ shut relationship with Cisco accelerated time to worth all through the answer lifecycle and streamlined provide chain and procurement of Cisco merchandise. The companions on this report, by working so intently with each Cisco and the shopper, demonstrated how we actually are larger collectively

I do know our associate ecosystem is finest in school, however don’t take my phrase for it. Learn the report to listen to all the causes these clients select to work with Cisco companions.



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