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Monday, November 20, 2023

Hybrid Work for Authorities: Resiliency in Emergency Conditions

Hybrid work is a versatile work mannequin that mixes in-office, distant, and on-the-go working. It supplies the pliability to be impactful wherever work is completed. Nevertheless, whereas the time period could also be comparatively new to many companies and organizations, the foundational operational components of hybrid work usually are not new to profitable, high-performing organizations.

  • Resiliency: The necessity to set up a resilient surroundings that ensures the enterprise or mission continues to function even in occasions of emergencies, the place an emergency might vary from an ice storm that closes roads and workplaces to catastrophic occasions that demolish buildings or crucial infrastructure.
  • Distributed: Based mostly on availability and variety to maintain important capabilities, no matter the place these capabilities are carried out — in-office, distant, or cellular.

Continuity of Operations (COOP)

For these acquainted with the phrases “Continuity of Operations,” it must be no shock that the flexibility to agilely function in a resilient surroundings to maintain continuity of crucial operations is a nationwide precedence.

Nationwide continuity packages are primarily based on the continual efficiency of NEFs by sustaining important capabilities carried out by departments and businesses. Certainly, Presidential Coverage Directive 40 (PPD-40) codified that “it’s the coverage of the US to take care of a complete and efficient continuity functionality via Continuity of Operations (COOP), Continuity of Authorities (COG), and Enduring Constitutional Authorities (ECG) packages, making certain the resilience and preservation of presidency construction beneath the US Structure and the continual efficiency of Nationwide Important Capabilities (NEFs) beneath all situations.”

The Federal Continuity Directive 1 (FCD-1) helps implement PDD-40 by establishing the framework, necessities, and processes to help the event of continuity packages and by specifying and defining components of a continuity plan for federal government department departments and businesses. [1]

Continuity of operations is an effort inside particular person organizations (i.e., Federal government department departments and businesses) to make sure that Main Mission Important Capabilities (PMEFs) proceed to be carried out throughout a variety of emergencies, together with localized acts of nature, accidents, and technological or attack-related emergencies. FCD-1 outlines eleven Continuity Functionality Parts[2] which might be basic to a profitable continuity program and that have to be addressed in Continuity of Operations (COOP) plans.[3]

One crucial component outlined within the directive is communications and knowledge techniques, particularly: “the supply, variety, and redundancy of crucial communications and knowledge techniques are crucial to maintain important capabilities carried out at major and alternate areas together with devolution areas in addition to telework or cellular work environments. Communications and knowledge techniques present the connectivity between and amongst key authorities management, inner components, different organizations, and the general public to carry out important capabilities. Telework and cellular work environments require use of moveable telecommunications know-how corresponding to laptop computer computer systems, cellular telephones, and satellite tv for pc communications tools.  (Ref:  FCD-1).”

Learn our white paper for insights on Hybrid Work for Authorities:

Cisco Authorities Thought Management:
Empowering hybrid work – a governmental crucial

Additionally discover Cisco’s Hybrid Work Options for Authorities


Agile and Resilient

So why spotlight a number of Federal authorities directives?  As a result of the overarching logic is sound. Governments, firms, companies and households have to construct foundational resiliency to have the ability to function in a disaster…no matter that disaster could also be.

Having had the great fortune of working at Cisco for over 20 years, I’ve had the chance to expertise the advantages of a hybrid surroundings personally. I labored at my mom’s home after her main surgical procedure, at my husband’s bedside after an accident, and from my sofa after my surgical procedure. From an organizational perspective, as an AF Reservist assigned to the Pentagon, we operated through 9/11.  And at Cisco, we operated through COVID with out lacking a beat.

The ideas are acquainted, however the know-how essential to securely and agilely execute these ideas continues to quickly evolve, offering an much more seamless and efficient operational surroundings connecting organizations and people throughout the globe. And in case your “commonplace method of doing enterprise” is in an agile resilient context, then you definitely, your group, your small business, and your nation can survive and thrive in no matter life sends your method.

Hybrid work isn’t about having the ability to do laundry whereas attending a convention name. Hybrid work is about extra successfully assembly operational necessities from an usually distributed and agile surroundings every time and wherever wanted to proceed mission operations.



[1]  U.S. Division of Homeland Safety, Federal Emergency Administration Company: Federal Continuity Directive 1 – Federal Govt Department Nationwide Continuity Program and Necessities  – PDF

[2] U.S. Division of Homeland Safety: Federal Continuity Directive 1 (FCD 1) – PDF

[3] U.S. Division of Vitality:  Continuity Functionality Parts (definition)






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