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Tuesday, February 13, 2024

OnePlus says the 12R has slower storage than initially marketed (Replace: Refunds OK)

OnePlus 12R on a box

Dhruv Bhutani / Android Authority


  • OnePlus has clarified that the 256GB OnePlus 12R doesn’t have UFS 4.0 storage speeds.
  • This comes after the corporate’s Indian web site listed the 256GB variant with UFS 4.0 storage.
  • The corporate confirmed that people in search of refunds are OK to succeed in out for one.

Replace, February 12, 2024 (03:50 PM ET): Within the authentic article beneath, we point out that we requested OnePlus about what it plans to do concerning refunds for this OnePlus 12R storage controversy. In a message to Android Authority, an organization spokesperson confirmed that anybody who feels the necessity to request a refund because of this promoting error is welcome to speak with a buyer assist consultant and get the ball rolling.

Unique article, February 12, 2024 (08:47 AM ET): The OnePlus 12R seems like one of many finest mid-range telephones of 2024, however it seems the telephone isn’t fairly pretty much as good as OnePlus initially marketed in a single space.

OnePlus claimed that some variants of the OnePlus 12R would ship with UFS 4.0 storage. This can be a more moderen storage commonplace that delivers sooner speeds than UFS 3.1. Extra particularly, the corporate mentioned that the 128GB mannequin would include UFS 3.1 storage, and the 256GB variant would supply UFS 4.0 storage.

Sadly, OnePlus has now backtracked on these claims and said that each one storage variants include UFS 3.1 storage. Try the screenshots beneath, displaying the outdated, archived itemizing on the left and the brand new itemizing on the best.

“I’m writing at present to let you realize that we’ve got made a mistake in our communications for OnePlus 12R and to clarify what occurs subsequent,” wrote OnePlus president Kinder Liu on the OnePlus Neighborhood discussion board.

“Because of an error, we said that the storage enhanced by Trinity Engine could be UFS 4.0 in some variants. I can now verify that the storage in all variants of the OnePlus 12R remains to be enhanced by Trinity Engine however is definitely UFS 3.1.”

The Trinity Engine refers to a collection of software program applied sciences to keep up storage, RAM, and multitasking efficiency over time. 

What do you consider OnePlus’s storage error with the OnePlus 12R?

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“On behalf of our workforce, I’d prefer to apologize to everybody for this error,” Liu famous whereas including that buyers who’ve purchased or pre-ordered a OnePlus 12R can contact customer support. 

This isn’t the largest mistake on the earth (it’s not fairly promising OLED and supplying you with an LCD display), however it’s nonetheless a notable error on the model’s half that misled prospects. In spite of everything, UFS 4.0 storage is usually restricted to flagship telephones. That is additionally disappointing provided that the OnePlus Ace 3 — which is successfully the OnePlus 12R in China — is listed with UFS 4.0 storage throughout all variants.

We’ve requested OnePlus whether or not prospects who’ve purchased the 256GB OnePlus 12R can acquire a refund because of this. We’ve additionally requested OnePlus to verify the Ace 3’s storage specs. We’ll replace the article if/when it will get again to us.

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