Kaitlyn Cimino / Android Authority
TL;DR
- Google Pixel Watch 2 repairs not require you to speak with a customer support consultant.
- Now you can use a easy on-line type and ship your damaged gadget.
- Sadly, homeowners of the unique Pixel Watch nonetheless want to speak to that help rep.
When Google introduced the Pixel Watch — the primary Pixel-branded smartwatch from the corporate — customers have been dismayed to find out about its convoluted restore course of. We have been much more upset when the Pixel Watch 2 landed, and Google didn’t replace the restore process.
Lastly, Google is making the change we’ve needed it to make since Day 1. Beginning as we speak, you not must immediately talk with a Google Buyer Care consultant to provoke Google Pixel Watch 2 repairs. Google introduced this information on a brand new help web page associated to the up to date restore process.
Now, you may select a mail-in choice in your out-of-warranty repairs. Merely head to the Google Retailer, scroll all the way in which all the way down to click on on “Repairs,” after which fill out the requested info. While you get to the half about restore strategies, remember to choose the mail-in choice. Affirm your cost info after which course of the transaction. All you could do after that’s mail in your borked watch and await the alternative to reach. The alternative is not going to embody the field, bands, or charger, so remember to maintain onto these.
This works for each the Wi-Fi and LTE variations of the Pixel Watch 2. Sadly, Google did not make this transformation for any variations of the unique Pixel Watch. When you personal that mannequin, you’ll want to talk with Buyer Care to provoke a alternative, which is a large bummer.
This new process is open to people dwelling in america, Europe, the Center East, and Africa.
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