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Wednesday, February 28, 2024

macbook professional – Keyboard key caught or not being acknowledged; find out how to repair


There are two eventualities which you’ll encounter:

  • keys that do not reply when pressed
  • keys which might be caught; they act like they’re being held down

The primary case is probably salvageable via the usage of software program to remap a key, or simply altering your habits when potential (i.e. use proper Cmd as a substitute of left Cmd).

The second case, the place the bottom line is appearing prefer it’s pressed, the keyboard will doubtless have to get replaced as a result of there’s a bodily connection being made and it is being despatched to the logic board to be interpreted.

Key not Responding

If a key isn’t responding it signifies that {the electrical} connection mapping the bottom line is blocked. Remapping keys might be finished by way of third social gathering instruments comparable to Karabiner or Karabiner Parts (Sierra and up).

Nevertheless, there’s solely a lot remapping you are able to do and this is not sensible within the pre-boot stage (i.e. ⇧Shift keys or ⌥Possibility keys do not work). This implies if it’s good to go into Secure Mode (maintain ⇧Shift, run Apple {Hardware} Take a look at (maintain D) or every other boot time key sequences, it will not work; you will want an exterior USB keyboard. You’ll be able to remap as soon as macOS has loaded, however not earlier than.

With this state of affairs, you might be able to get across the unresponsive keys, however finally you’ll have to exchange it.

Secret’s Caught

The keyboard must be changed. There’s a contaminant that’s shorting electrical connections. Whenever you press a key, you’re deliberately creating this quick, however a liquid like water or soda (which may conduct electrical present) can bridge the connections closing the loop. In these instances, they keyboard must be eliminated and cleaned with {an electrical} solvent.

Given the quantity a labor to do that (there are a TON of screws – about 60 in whole), it’s a lot less expensive simply to exchange they keyboard with a brand new one.

The Butterfly Keyboard Points

This is applicable to the 2016 via 2018 MacBook Execs and covers the gen 1, 2 and three keyboards.

The butterfly keyboard is a mechanical design change from the normal keyboard mechanism. The underlying digital circuitry stays the identical.

Butterfly & Scissor Keyboard Cross Section

The “shallower” profile permits for much less house necessities leading to a thinner profile for the laptop computer. Nevertheless, a thinner profile means tighter working tolerances. Contaminants and common put on at the moment are more likely to contribute to untimely failure leading to both caught or non-responsive keys.

Changing the Keyboard

Apple will historically exchange your prime case meeting. That is the aluminum housing that holds all of the internals.

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Notice: For the Early 2015 via 2017 MacBook and 2016 via 2017 MacBook Execs, Apple has acknowledged the problem and is changing the highest case meeting via a Service Program. Nevertheless, they are not changing the gen 1 or gen 2 keyboards with the brand new gen 3 design. Principally, they will exchange it with the identical (flawed) mannequin. (IMO this places proudly owning an Apple MacBook/Professional on par with proudly owning a Jaguar).

To interchange this, you’ll have to take away the battery, followers, audio system, and logic board to swap the internals to the brand new meeting. If you’re going to go this far, simply exchange the keyboard and save your self the cash.

Substitute MacBook Professional keyboards are comparatively cheap (13″ MacBook Professional Keyboard and 15″ MacBook Professional Keyboard) versus a prime case meeting – $25-$30 versus $250-$400.

iFixit.com has wonderful guides to stroll you thru, however if you’re uncertain of your tech abilities it is best to get a professional to do the job.


To grasp all of this higher, I “dissected” a (useless) MacBook Professional keyboard to higher present how all of this comes collectively

Keyboard Internals

The keyboard is made up of a number of layers:

  • Keys (mechanical)
  • Plastic membrane
  • Circuit hint
  • Backplate

Trying behind the keyboard (a useless donor from a 2009 MacBook Professional that needed to be lower out on account of a stripped screw) there’s a black protecting cowl. The one electrical contacts that may be seen is for the backlight and the keyboard connector interface

Keyboard back 00

Eradicating the again cowl, we are able to get a greater take a look at the backplate. This piece gives the steadiness and construction for the keyboard.

Keyboard back 01

Trying on the entrance of the keyboard with the keys eliminated, we are able to see via the plastic membrane layers all the way in which to the again plate (this portion is the place the stripped screw was that needed to be lower out)

Keyboard Close Up

Taking an excellent nearer take a look at the important thing, we are able to see how the mechanism attaches bodily to the again plate to maintain it in place. The rubber cup is what gives the “spring” motion to return the important thing to its unpressed place.

Keyboard mechanism

Peeling again the layers we are able to see the way it all comes collectively. The plastic membrane with the rubber cups on prime of the plastic membrane with {the electrical} traces on prime of the metallic again plate.

Keyboard layers

Reducing out a piece of the hint membrane we are able to see how {the electrical} connections are made. Trying intently, you may see that every key has a vertical reference to the important thing above/under it and a horizontal connection between the keys to the precise/left.

Keyboard Trace

A keyboard works by finishing the circuit between two circuits in a “grid” sample. That is how we are able to get 100+ keys with solely 29 circuits. For instance, to get the letter “P” utilizing the keyboard diagram under, it might create a closed circuit between Pin 1 (“INT 5”) and Pin 8 (“1Y1”).

Keyboard Schematic

TL;DR – What this all means…

  • Key(s) are caught. The circuit path is shorted. This may very well be on account of a overseas contaminant (together with the important thing mechanism itself) placing strain on the contact pad or some type of FOD (overseas object particles) shorting out the circuit path.

  • Key(s) not responding. The circuit path is damaged. Whenever you press a key and nothing occurs, no sign is being despatched for the keyboard to acknowledge a key press. This may very well be on account of a brief, unhealthy contacts, a bodily damaged path, and so forth.

A notice on intermittent issues. An intermittent digital failure is a subset of the above situations. Dry solder joints1, decayed glue2, and even unhealthy/failed strong state parts (i.e. resistors, capacitors, ICs, and so forth.)3; any/all of those can play a task in a circuit path failure.


1 Dry joints are the principle type of drawback solder joint. These solder joints could also be utterly open circuit, or they could be intermittent, excessive resistance or noisy. It’s subsequently important that no dry solder joints are current in any electronics tools. Supply: Digital Notes – Solder Joints

2 An electrically conductive adhesive is a glue that’s primarily used for electronics. The electrical conductivity is brought on by a part that makes ca. 80% of the full mass of an electrically conductive adhesive. Watch out for Decayed Glue beneath IC

3 What causes this resistor to fail – open circuit and no seen injury?

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